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Jess 8/4/1021

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Hey everybody!
I wanted to create a forum where I can post issues that our technicians are aware of and maybe any sort of explanation or ETA of a resolution that I can give you. I'll update this as I receive information :)

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bluemyboy


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#1 \| 1049 days ago Jess (+)	First up - GIFTS As you've probably noticed, all of our gifts lockers are empty. This is a known issue, and our technicians are working with Viximo to get it fixed. I have no ETA, unfortunately.
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#2 \| 1038 days ago Kenne (+)	My respects are telling me I have used up my daily limit of 50, however I have only given one away since the Midnight Eastern start-over and even double checked it on my activity page.

#3 \| 1038 days ago Jess (+)	Hey Kenne - are they still showing you that you've used them all up?
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#4 \| 1038 days ago Jess (+)	Jess wrote: First up - GIFTS As you've probably noticed, all of our gifts lockers are empty. This is a known issue, and our technicians are working with Viximo to get it fixed. I have no ETA, unfortunately. Oops I forgot to update this..obviously our gifts are back :)

#5 \| 1038 days ago Kenne (+)	Jess wrote: Hey Kenne - are they still showing you that you've used them all up? Nope, because I just gave you one and it worked
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#6 \| 1020 days ago Kenne (+)	I bought 10 additional respects yesterday and today it's showing that they are no longer there. I have only given out 5 today and it's showing I have 5 left instead of 15. I'm not the only person who is having this problem.
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#7 \| 1020 days ago Jess (+)	Thank you for letting us know - this is something we thought was fixed...I'll reopen the ticket :)

#8 \| 1015 days ago Kenne (+)	It seems to be deteriorating respects after a period of time. I gave one around 2 hours ago and it said 11 left then I gave one a few minutes ago and it said 7 remain.
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#9 \| 1015 days ago Jess (+)	Kenne wrote: It seems to be deteriorating respects after a period of time. I gave one around 2 hours ago and it said 11 left then I gave one a few minutes ago and it said 7 remain. That happened to me too - I had 17 and gave 4, then it said I had 9.

#10 \| 924 days ago Kenne (+)	Every time I purchase 10 more respects, it seems to go away after only giving a few out. I have bought additional respects quite a few times in the past few days and only given out a handful. Usually happens when I log off or close my browser I think.

#11 \| 924 days ago Jess (+)	Ugh, this has got to be getting frustrating for the techs too - they keep fixing it and it keeps breaking. I'll report it...again.

#12 \| 924 days ago Jess (+)	Kenne wrote: Every time I purchase 10 more respects, it seems to go away after only giving a few out. I have bought additional respects quite a few times in the past few days and only given out a handful. Usually happens when I log off or close my browser I think. Just double checking to make sure before I go in and reactivate this ticket - you are aware that when you give "S-F-B" it takes away from your Respect total too, right? I'm wondering if when people click one of those buttons even when they're out of Respects (you know how it will let you?) - if it counts against your Respects the next time you purchase them?

#13 \| 924 days ago Kenne (+)	Jess wrote: Just double checking to make sure before I go in and reactivate this ticket - you are aware that when you give "S-F-B" it takes away from your Respect total too, right? I'm wondering if when people click one of those buttons even when they're out of Respects (you know how it will let you?) - if it counts against your Respects the next time you purchase them? That's an interesting observation (Last sentence) I'll see if I can do a little observing research in the future.
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#14 \| 924 days ago Jess (+)	Kenne wrote: That's an interesting observation (Last sentence) I'll see if I can do a little observing research in the future. OK Let me know what you find - because if that's the case it'll require a totally different approach (if any). If that's not the case then, something else is going on.
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#15 \| 922 days ago Kenne (+)	This morning I had 24 respects to give out when I first logged in and I believe I was able to give them all out without any trouble. It must just be some technical glitch with the transferring.
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#16 \| 602 days ago Kenne (+)	I'm unable to give respects in the Locker Room to posts, but I don't have trouble giving them to polls or clicking on the smart/funny/bold, but it still wont count as a respect. I use the latest version of Firefox

#17 \| 602 days ago ironhead_mike (+)	Kenne wrote: I'm unable to give respects in the Locker Room to posts, but I don't have trouble giving them to polls or clicking on the smart/funny/bold, but it still wont count as a respect. I use the latest version of Firefox Google Chrome isn't working either

#18 \| 602 days ago Jess (+)	?? I tested on IE9, Firefox, and Chrome, and I'm not having any issues on any of them. I'll pass this along though and see if someone else can replicate it.

#19 \| 469 days ago bluemyboy (+)	How am I able to do a poll with more than 8 questions....if I cannot this site will be of little use to me. I love the concept of this site though. Thanks.

#20 \| 469 days ago Jess (+)	bluemyboy wrote: How am I able to do a poll with more than 8 questions....if I cannot this site will be of little use to me. I love the concept of this site though. Thanks. Polls with more than 8 questions are awarded to some moderators, and admin of the site. The way a lot of people get around that is to do series' of polls or find a way to change the format into a list poll.
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