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by Jess Jess 8/4/1021 Comment Comments »
Hey everybody! 
I wanted to create a forum where I can post issues that our technicians are aware of and maybe any sort of explanation or ETA of a resolution that I can give you. I'll update this as I receive information :)



  
21 Comments | Sorted by Most Recent First

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#1 | 1543 days ago

First up - GIFTS

As you've probably noticed, all of our gifts lockers are empty. This is a known issue, and our technicians are working with Viximo to get it fixed. I have no ETA, unfortunately.
#2 | 1532 days ago

My respects are telling me I have used up my daily limit of 50, however I have only given one away since the Midnight Eastern start-over and even double checked it on my activity page.
#3 | 1532 days ago

Hey Kenne - are they still showing you that you've used them all up? 
#4 | 1532 days ago

Jess wrote:
First up - GIFTS

As you've probably noticed, all of our gifts lockers are empty. This is a known issue, and our technicians are working with Viximo to get it fixed. I have no ETA, unfortunately.
Oops I forgot to update this..obviously our gifts are back :)
#5 | 1532 days ago

Jess wrote:
Hey Kenne - are they still showing you that you've used them all up? 
Nope, because I just gave you one and it worked
#6 | 1514 days ago

I bought 10 additional respects yesterday and today it's showing that they are no longer there. I have only given out 5 today and it's showing I have 5 left instead of 15.

I'm not the only person who is having this problem.

#7 | 1514 days ago

Thank you for letting us know - this is something we thought was fixed...I'll reopen the ticket :)
#8 | 1509 days ago

It seems to be deteriorating respects after a period of time.

I gave one around 2 hours ago and it said 11 left
then I gave one a few minutes ago and it said 7 remain.
#9 | 1509 days ago

Kenne wrote:
It seems to be deteriorating respects after a period of time.

I gave one around 2 hours ago and it said 11 left
then I gave one a few minutes ago and it said 7 remain.
That happened to me too - I had 17 and gave 4, then it said I had 9.
#10 | 1418 days ago

Every time I purchase 10 more respects, it seems to go away after only giving a few out. I have bought additional respects quite a few times in the past few days and only given out a handful. Usually happens when I log off or close my browser I think.
#11 | 1418 days ago

 Ugh, this has got to be getting frustrating for the techs too - they keep fixing it and it keeps breaking. I'll report it...again.
#12 | 1418 days ago

Kenne wrote:
Every time I purchase 10 more respects, it seems to go away after only giving a few out. I have bought additional respects quite a few times in the past few days and only given out a handful. Usually happens when I log off or close my browser I think.
 Just double checking to make sure before I go in and reactivate this ticket - you are aware that when you give "S-F-B" it takes away from your Respect total too, right? I'm wondering if when people click one of those buttons even when they're out of Respects (you know how it will let you?) - if it counts against your Respects the next time you purchase them?
#13 | 1418 days ago

Jess wrote:
 Just double checking to make sure before I go in and reactivate this ticket - you are aware that when you give "S-F-B" it takes away from your Respect total too, right? I'm wondering if when people click one of those buttons even when they're out of Respects (you know how it will let you?) - if it counts against your Respects the next time you purchase them?
That's an interesting observation (Last sentence) I'll see if I can do a little observing research in the future.
#14 | 1418 days ago

Kenne wrote:
That's an interesting observation (Last sentence) I'll see if I can do a little observing research in the future.
 OK Let me know what you find - because if that's the case it'll require a totally different approach (if any). If that's not the case then, something else is going on.
#15 | 1416 days ago

This morning I had 24 respects to give out when I first logged in and I believe I was able to give them all out without any trouble. It must just be some technical glitch with the transferring.
#16 | 1096 days ago

I'm unable to give respects in the Locker Room to posts, but I don't have trouble giving them to polls or clicking on the smart/funny/bold, but it still wont count as a respect. I use the latest version of Firefox
#17 | 1096 days ago

Kenne wrote:
I'm unable to give respects in the Locker Room to posts, but I don't have trouble giving them to polls or clicking on the smart/funny/bold, but it still wont count as a respect. I use the latest version of Firefox
 Google Chrome isn't working either
#18 | 1096 days ago

 ?? I tested on IE9, Firefox, and Chrome, and I'm not having any issues on any of them. I'll pass this along though and see if someone else can replicate it.
#19 | 963 days ago

How am I able to do a poll with more than 8 questions....if I cannot this site will be of little use to me.  I love the concept of this site though.  Thanks.
#20 | 963 days ago

bluemyboy wrote:
How am I able to do a poll with more than 8 questions....if I cannot this site will be of little use to me.  I love the concept of this site though.  Thanks.
Polls with more than 8 questions are awarded to some moderators, and admin of the site. The way a lot of people get around that is to do series' of polls or find a way to change the format into a list poll. 


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